Frequently Asked Questions (FAQ)

Revenue Cycle Management (RCM) is the process that makes sure your medical practice gets paid for the care you provide. It includes checking patient insurance before appointments, coding visits correctly, submitting claims, and following up on payments.

Why it matters: if any of these steps are missed, your revenue gets delayed or lost. A strong revenue cycle process helps you collect what you’re owed, keep your cash flow healthy, and reduce stress for you and your staff.

Most medical practices are busy taking care of patients, and billing often gets complicated. Insurance rules change constantly, denials pile up, and patient balances are easy to miss. Without help, it’s common for practices to lose money without even realizing it.

That’s why revenue cycle management support is so valuable. With the right billing partner, you recover money that’s being left on the table, reduce errors, and free your team to focus on patient care instead of chasing claims.

We work with many types of practices, including physicians, dentists, urgent care groups, imaging centers, surgery centers, labs, and non-physician owners such as nurse practitioners, chiropractors, and physical therapists.

No matter the specialty, most practices face the same challenges: denied claims, overdue accounts, and slow payments. Outsourced revenue cycle management helps solve those challenges quickly and brings best practices from across the healthcare industry.

Most billing companies stop at claim submission. At Prosperis, we go further. We act as your financial partner and focus on both the details and the bigger picture.

Here’s how we stand out:

• We work quickly to recover revenue and improve cash flow.

• We collaborate with your existing staff rather than replacing them.

• Our fees are tied to results, not promises.

• We help you look beyond today’s billing and build long-term practice value.

Many consulting firms give recommendations and walk away. We don’t. Prosperis combines consulting with hands-on revenue cycle management. That means we not only show you where improvements can be made, but we also stay involved to put those improvements into action. This way, you see real results in your collections and cash flow, not just ideas on paper.

Yes. In fact, most of our clients already use an EHR and billing software. We don’t ask you to switch systems. Instead, we help you get the most out of the tools you already have.

Many practices only use a fraction of their system’s capabilities. We help you uncover missed opportunities, streamline workflows, and fix billing gaps so your current EHR becomes a real asset to your revenue cycle.

Outsourcing gives your practice access to experts who know billing, coding, and payer rules inside and out. You don’t have to hire extra staff or worry about constant training.

The benefits include:

• Faster payments and fewer claim denials.

• Lower overhead costs compared to managing everything in-house.

• More time for your staff to focus on patients.

• For many practices, outsourcing isn’t just a cost saver — it’s a growth strategy.

We believe in full transparency. You’ll receive regular reports that give you a clear picture of your financial health. These include:

• Accounts receivable reports (money still owed to your practice).

• Denial reports that explain which claims are denied and why.

• Collections by payer and by procedure.

• Month-to-month cash flow trends.

• These reports take the guesswork out of your finances and help you make smart business decisions with confidence.

Every practice is different, but many of our clients notice improvements in cash flow within 30 to 90 days. Our 90-Day AR Blitz program, for example, is designed to recover older, unpaid claims in just three months.

By focusing first on the biggest and most urgent opportunities, you start seeing results quickly and feel immediate relief in your bottom line.

Yes. Not every practice needs a long-term partnership. Some just need help with a short-term project, like cleaning up a backlog of unpaid claims or fixing a spike in denials.

We offer flexible options: short-term projects, targeted campaigns, or ongoing full-service support. You choose the level of help that works best for your practice right now.

It’s simple. The first step is to schedule a discovery call. We’ll review your current billing process, run a quick analysis, and show you where money may be slipping through the cracks.

From there, we’ll recommend the level of support that fits your needs, whether that’s a one-time project or an ongoing partnership.